Effective date: February 11, 2026 | Last updated: February 11, 2026
Website: www.setyourpace.ca

Organization: Program of All-Inclusive Care for the Elderly (PACE Canada) (“we,” “us,” “our”)
Privacy contact: TO BE CONFIRMED
Email: TO BE CONFIRMED
Mailing address: TO BE CONFIRMED

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1) Purpose and scope

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website, sign up for our newsletter, submit an intake form, or make a payment.We follow privacy practices consistent with Canada’s private-sector privacy requirements (including principles such as identifying purposes, consent, limiting collection, safeguards, openness, and access). 

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2) What personal information we collect

We may collect:

Newsletter

• Email address (and, if you provide it, your name and preferences).

Intake forms

• Contact information (e.g., name, email, phone number)

• Basic information you choose to provide about your needs or interests (non-health at this time)

• Any other details you include in your message or form responses

Payments

• Transaction details (e.g., amount, date/time, product/service selected)

• Billing/contact details needed to process the transaction
  Payment card information is handled through our payment processing providers; we do not intentionally store full card numbers on our servers.

Automatically collected (website use)

• IP address, browser/device type, pages viewed, and similar usage data

• Cookies or similar technologies (see Section 8)

 

3) How we use personal information

We use personal information to:

• Send newsletters/updates you request

• Respond to inquiries and intake submissions

• Provide and administer services

• Process payments and maintain transaction records

• Maintain website security, performance, and basic analytics

We collect and use personal information for identified purposes and with consent, subject to limited legal exceptions. 

 

4) When we disclose personal information

We do not sell your personal information.

We may share personal information with:

• Service providers that help us operate our website and communications (including Wix and its related services such as forms and email marketing), and payment processing partners, only as needed to provide those services.

• Legal / compliance: when required or permitted by law.

 

5) Where information is stored (including outside Canada)

Our website and related services are hosted and operated using Wix and its infrastructure. Wix may store or process site visitor information in multiple jurisdictions (including, for example, the United States, Ireland, and other locations used for service delivery).  If your information is processed outside Canada, it may be subject to the laws of those jurisdictions.

 

6) Retention

We keep personal information only as long as needed for the purposes described in this policy, unless a longer retention period is required or permitted by law. 

 

7) Marketing communications (CASL)

If you subscribe to our newsletter or other electronic updates, you can unsubscribe at any time using the unsubscribe link in our emails or by contacting our Privacy Lead.

We aim to comply with Canada’s anti-spam rules (CASL), including consent and unsubscribe requirements for commercial electronic messages. 

 

8) Cookies and similar technologies

Our website uses cookies and similar technologies (including cookies used by Wix) to support core site functionality, security, and to understand website usage.

You can manage cookies through your browser settings. Disabling certain cookies may affect how the site functions. Wix provides information about cookies used on Wix sites and how to inform visitors about cookie use. 

 

9) Safeguards and security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification  No method of transmission or storage is completely secure, but we take steps intended to protect your information appropriately.

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10) Privacy breaches

If we experience a breach of security safeguards involving personal information that poses a real risk of significant harm, we will notify affected individuals and report as required, and we keep records of breaches as required under PIPEDA. 

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11) Access, correction, and questions

You may request access to the personal information we hold about you and request corrections if it is inaccurate, subject to limited exceptions under law. You may also withdraw consent (where applicable), subject to legal or contractual restrictions. 

To make a request or ask a question, contact our Privacy Lead using the contact details above.

If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada. 

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12) Children and minors

Our website is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact our Privacy Lead.

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13) Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top shows when changes were made.